First Flight Solutions

8002 Emerald Drive, Suite B, Emerald Isle, NC 28594


First Flight Solutions, LLC, a 2013 Inc. 500 company, is a privately-owned parcel spend management firm. Operating from its home office in Emerald Isle, N.C., First Flight Solutions helps high-volume parcel shippers negotiate world-class FedEx and UPS shipping contracts, and secure shipping credits through First Flight’s cloud-based parcel invoice audit.

Since the company’s inception in 2008, First Flight Solutions has successfully helped hundreds of clients reduce their collective costs by millions. On average, First Flight Solutions negotiation customers leverage the company’s 200 years of carrier experience to obtain savings of 22 percent. Audit customers achieve as much as 10 percent in soft-dollar savings through enhanced visibility and fully customizable reporting, in addition to between 1- and 3-percent hard-dollar savings.


• Parcel Spend Management
• Contract Negotiation
• Post Audit Recoveries
• Contract Compliance Optimization
• Online Reporting
• Strategic Pricing
• Parcel RFP Negotiation


• Sony PlayStation
• Cascade Orthopedic
• Superior Uniform Group
• Reynolds Foil
• Harrah’s Entertainment
• Office Depot
• Pandora Jewelry
• Red Hat
• Elkay Manufacturing
• Rio Grande/The Bell Group


• Manufacturing
• Retail
• Healthcare
• Private Equity
• Wholesale Distributors
• Hospitality
• Insurance
• Food
• Gaming
• Automotive & Transportation
• Banking & Financial Services


“FFS validated that I had a good program with my “almost inked agreement”, but their knowledge, skill and ability allowed me to double my carrier expense reduction to almost 20%.”
> Superior Uniform Group (Charles Sheppard)

“As a result of the reporting and insight provided by the team at First Flight Solutions, we have been able to identify and
realize significant cost-saving opportunities. I give FFS my strongest endorsement.”
> Sony PlayStation (Raj Kohli)

“With little time and effort on our part, the team at FFS was able to drastically reduce our FedEx shipping costs by over 23%. I could not have achieved this without their knowledge.”
> Inficon (Jeff Newberry)